Overview

At Toys Adda Noida, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Our refund and return policy is valid for 7 days from the date of delivery. If more than 7 days have passed since your purchase, we may not be able to offer a refund or exchange.

To be eligible for a return, the product must be unused, in its original condition, and returned in its original packaging with all accessories and tags intact.

Non-Returnable Items

The following items are not eligible for return or refund:

• Gift Cards
• Clearance or Sale Items
• Personalized or Customized Products
• Products damaged due to misuse or improper handling
• Items without original packaging or proof of purchase

Return Requirements

To process your return, we require:

• Order ID or Invoice
• Proof of Purchase
• Product in unused condition
• Original packaging

Please do not send your return directly to the manufacturer.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days, depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund:

• Check your bank account.
• Contact your payment provider or credit card company.
• Contact your bank, as processing times may vary.

If you still have not received your refund, please contact our customer support team through our Contact Us page.

Exchanges

We only replace products that are received damaged, defective, or incorrect.

If you need to exchange an item, please contact us with your order details and photographs of the product within 48 hours of delivery.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of receiving your order. We may request photos of the product to help process your replacement or refund.

Return Shipping

Customers are responsible for return shipping charges unless the item received is damaged, defective, or incorrect due to our error.

We recommend using a trackable shipping service when returning products. Toys Adda Noida is not responsible for returns lost during transit.

Need Help?

If you have any questions regarding refunds, returns, or exchanges, please contact our customer support team through the Contact Us page on our website.

Website: https://toysaddanoida.com